This information is only valid in case if the subscription has been purchased directly on our website. In case if you have purchased your subscription via Google Play Store or App Store you must contact the Service Provider.
In order to acquire a plan that is different from the one you currently have, you need to wait until your current subscription ends (canceling the automatic renewal) and make a new purchase.
Remember that your progress will always be linked to your email address, which means that if you subscribe using the same address, it won’t be lost. If you prefer to start from zero again, you just need to use a different email address.