Whenever you have a question, you will find a lot of useful information in our Help Center.
If you can´t find the information you´re looking for or you need our personal assistance, you can send us your request.
If you use the app, you can do it by going to the main menu and selecting Help and contact> Help Center. From there you just need to click on the icon above to send a request.
If you wish to contact us by phone, check out our working hours:
Monday to Thursday: 10:30 - 12:00 and 16:00 - 17:30 (GMT + 1)
Friday: 10:00 - 12:00 (GMT + 1)
We are happy to assist you in the following languages:
- Spanish: +34 944580254
- English: +34 944580248
- French: +33 975189182
- Italian: +39 0418520059
- Portuguese: +55 1149337783
- Russian: +34 944580248
Our main offices are located in Barcelona (Spain):
C/ Aribau, 240 - 7º - 08006, Barcelona